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The London Borough of Barnet

Learn more about our past and present Hustle+Heels programmes designed and delivered for North Finchley and Finchley Central Town Centres business communities. 

Our Services

Turnpike Lane Programme

A three month pilot programme of support for independent retail, hospitality and service businesses based on Turnpike Lane. A target of supporting 10 businesses with 121 support was successfully achieved back in 2019. The support was delivered instore and support with and action plan. 


A twelve month COVID-Recovery Business support Programme support High Street businesses in Muswell Hill, Stroud Green and Bounds Green to reopen and build-back post-pandemic. Launched in 2020, fifty-two businesses received 121 support completing the programme with tailored step-by-step action plans.

Haringey Business Support Programme 1

A 2.5year programme designed for High Street and Industrial businesses in Tottenham, Wood Green and Greens Lanes that launched in November 2021. 250 businesses and startups successfully completed the programme 6 months ahead of schedule. 35 jobs have been created so far and 70 safeguarded. 

Haringey Business Support Programme 2

Due to the success and popularity of HBSP1, Haringey Council commissioned and 1.5 year extension to ensure Businesses Boroughwide and access the support. From November 2023 an additional 90 startup, small and growth-potential businesses will be targeted for support until 2025.


The Challenge

In the wake of COVID-19, the London Borough of Barnet witnessed a stark decline in its local economy. By December 2020, footfall in North Finchley and Finchley Central Town Centres had plummeted by 22.4%, accompanied by a 30% reduction in visitor dwell time. Local traders were hard-hit, needing urgent support to revitalize their businesses and restore consumer confidence.

The Solution:

Seeking expertise in business rejuvenation, the Borough engaged our seasoned consultancy for a targeted intervention. Our mission was dual-faceted: to provide personalized guidance through 1-on-1 sessions and to foster communal resilience via group workshops. This approach was meticulously designed to enhance business operations, diversify commercial allure, and rebuild customer trust.

The Results:

Our program, active from March 2022 to March 2023, was a cornerstone in advancing the Council's Growth Strategy Delivery Plan. By aligning with the objectives of both the Finchley Central Town Centre Strategy and North Finchley plans, we contributed to the resurgence of thriving high streets symbolic of Barnet's communal spirit and economic vigor. Through this collaborative endeavor, Barnet's town centres are now poised for a renaissance, marking a new chapter of commercial success and community engagement.


"It was nice to hear and to be listened to by someone who is an expert in the industry, but also who is not personally involved in the business."

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